SHIPPING AND DELIVERY POLICY
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Ohh Sweet ships exclusively to UK addresses using Royal Mail. Postage is included in all product and subscription prices.
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Delivery times are usually within 2 working days from dispatch; however, customers should allow up to 14 calendar days for receipt to accommodate postal delays or peak periods.
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Please ensure your delivery address and contact details are accurate and up-to-date. Ohh Sweet is not responsible for lost or delayed parcels caused by incorrect or incomplete address information provided by the customer.
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If an order does not arrive within 14 days, please contact us immediately at hello@ohhsweet.com so we can investigate and arrange a replacement or refund if appropriate.
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We reserve the right to temporarily suspend deliveries in exceptional circumstances such as extreme weather or postal service disruptions.
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These policies articulate clear expectations while protecting your business from unreasonable claims or liabilities. Let me know if you'd like to include specific legal disclaimers or further details.
